Our Philosophy

MIC Systems & Software never set out to be the biggest software provider — only the best for small businesses.  We don’t take our customers for granted.  They aren’t just a number to us.  Our customers are real people, just like us, who are working hard to make their businesses successful.   We strive to give personal attention to every customer since everyone has unique needs. 

We have made it our mission to deliver quality software solutions to the industries we serve.  Our satisfaction is derived from hearing the success stories of how our products have helped our customers become successful.  It’s the reason we feel that there’s a lot more to this industry than just being the biggest.

History of MIC Systems

The founders of MIC Systems & Software have experience with parts and service department management dating back to 1969.  At that time, mainframes were the only computers in operation and were affordable only to Fortune 500 companies.   Small businesses had no access to computers because PCs would not be invented for another 12 years.  If you had a parts inventory back then, the best way to manage it was with a stock-record “card system” and a pencil. 

In the early 70s, the Pad System was invented and many dealers upgraded from the card system of the 60’s.  This “new” inventory control system consisted of a computer printout, a box of lead pencils and an off-site “keypunch center” where new inventory totals were generated.  The Pad system was a success and by 1978, over 4,000 dealers used this type of system. 

When IBM introduced the Personal Computer in 1981, dealers had the opportunity to have a computer right in their parts department.  MIC Systems got in on the ground floor and was an early developer of PC software between 1979 and 1985. 

In the 1980’s, Microsoft’s first PC operating system called MS-DOS was released and it quickly became the platform of choice for running a parts and service operation.  While many DOS systems remain in operation today, the newest technology embraces Microsoft Windows with a graphical user interface (GUI). 

Over the past 20 years, personal computer use has grown exponentially.  Affordable methods have been developed to network computers together and even share printers and resources across a network.  Even the smallest businesses employ PC’s to run their operations.

With so many parts and service operations owning personal computers, MIC Systems leveraged its experience with inventory control and systems development and established their niche in the Powersports, Marine and Outdoor Power Industry. They tailored their software and directed their development to address the needs and requirements of these vertical markets.  In the mid 90’s, MIC made two acquisitions that stimulated it’s growth and paved the way for development of the new Commander NE Business Management System: Brainstorm Software Engineering of Denver, Colorado and Briggs & Stratton’s PowerCom 2000 software.

In 2005, MIC Systems rewrote their products with the latest Microsoft .NET framework and the SQL 2005 database.  The MIC Software of today has the same good features that you’ve come to depend on, but has been redesigned and enhanced for the next generation of users.