Repair Orders

Commander’s Repair Order function gives your power equipment business precise control over key information: Repair order service history, special orders, technician labor times to name a few.  Repair orders even get broken down by Job – subtotaling the parts and labor by Job on the mower or equipment being serviced.  This makes it easier for your customer to understand the RO and be able to easily approve or decline your suggested work.

 

Create Precise Repair Orders for Customers

  • Commander tracks repair estimates and parts orders for each customer and each unit
  • More than one technician can be assigned several mechanics to each job
  • Multiple labor rates can be used for for individual repairs or different technicians.
  • The function called “Duplicate RO” saves time!  It copies any previous RO (that may contain hundreds of lines) and uses it for today’s job that has basically the same or similar parts and labor.
  • Controls and tracks warranty claims.
  • Creates OEM warranty reports.

Sample RO

OPE RO Sample Tasks

more . . . . repair orders

Measure Productivity

  • Can track actual mechanic time for a job and compare it to invoiced time.
  • Produces reports charting the status current estimates and repair orders.
  • Managing the mechanic’s service schedule keeps them busier.

Improved Workflow

  • A set of standard labor codes quickly and effortlessly creates ROs
  • Non stocked parts automatically get pushed to the vendor PO pad
  • Customers can receive quotes and RO copies straight from Commander, via email.
  • Credit cards can be processed directly from the checkout screen to our web-based merchant processor, X-Charge  more on Credit Card Integration
  • Parts on any RO can be located by easy searches for number, partial number, description, UPC code , vendor number or alternate part number.
  • You can attach as many photos of the mower or equipment as desired – directly to any customer or stocked unit.
  • Easily create profitability and variable reports.

Commander software does away with messy handwritten repair orders.  Easily create estimates and repair orders while taking advantage of available EPC integration.  Commander interfaces to ARI PartSmart, Honda iN, Snap-On and Stihl!  Create a pick list in PartSmart, for example, then watch the pick list electronically transfer directly into your RO, making it possible to create an R.O. without ever manually entering part numbers!

Commander Software provides essential controls needed to manage your OPE service department.  Your mechanics will be able to work faster and direct their attention back on servicing and repairing with help from Commander software.

Repair Orders

Price and Cross Reference

Price and Cross Reference

All parts pricing is kept current for Briggs, Kohler, Toro, Club Cadet, Honda, Kawasaki, Simplicity, Echo, and 600 other vendors. The Cross Reference feature will show which items can be substituted and will show comparative pricing, too, for participating vendors.

Parts Pricing Data:  Automatic, Accurate and Web-Based

  • Price book databases  are available for 600 vendors, and updated via the web.
  •  Cross Reference between specific vendors is included which suggests alternate parts that can substitute for this application.
  • Comparative parts pricing is shown between certain vendors.

OPE price files

  • Agco
  • Agco All Lines – Canada
  • Agco Allis
  • Agco Black Machine
  • Agco Glencoe/Farmhand
  • Agco Landini
  • Agco Massey Ferguson
  • Agco New Idea
  • Agco Star
  • Agco Tye
  • Agco White Us
  • American Rod & Gun
  • American Yard Products
  • American Yard Products – Canada
  • Apex Fastners & Tools
  • Aprilia
  • Ariens
  • Ariens – Canada
  • Bad Boy Mowers
  • Baldwin
  • Barclay Marine – Canada
  • Belarus Machinery
  • Big Dog Mower
  • Billy Goat
  • Bobcat
  • Bosch
  • Briggs & Stratton
  • Briggs & Stratton – Canada
  • Briggs & Stratton Power Products
  • Bunton
  • Bush Hog
  • Calvan
  • Campbell
  • Campbell Hausfeld – Canada
  • Carlisle
  • Carlton
  • Champion – Canada
  • Champion Spark Plugs
  • Continental Engines
  • Cub Cadet
  • Cub Cadet – Canada
  • Cushman
  • Cycle Expert
  • Dana Corporation
  • DanaFoote
  • Devilbiss Air Power Co.
  • Dixie Chopper
  • Dolmar
  • Echo
  • Echo Canada
  • Edgewater Mower
  • Elgin Sweeper
  • Encore
  • Exmark
  • Exmark Canada
  • D. Kees
  • Ferris Industries
  • Ferryman
  • Flexicoil CA
  • FMC
  • Foley PLP
  • Foote Transmissions
  • Freeman & Sons
  • Gamma Sales – Canada
  • Gardenway (Troybilt)
  • Gardenway – Canada (Troybilt)
  • Gates
  • Gates – Canada
  • Gehl
  • Generac
  • Generac – Canada
  • Giant Vac
  • Goodyear
  • Grasshopper
  • Gravely
  • Gravely – CAN
  • Great Dane
  • Great Planes
  • Hair Glove
  • Hannay’s
  • Hesston
  • High Lifter – Canada
  • Highlander AG
  • Hitch Company
  • Homelite
  • Homelite – PA
  • Homelite Canada
  • Honda Power Equipment
  • Husqvarna
  • Husqvarna – Canada
  • Hustler Turf Equipment
  • Hydro Gear
  • Hydro Gear – Canada
  • Ingersoll
  • Interstate Batteries
  • Jacobson
  • Jobber Price
  • John Deere
  • John Deere – Canada
  • Kawasaki Engine
  • Kawasaki Power
  • Klipper Company
  • Kohler
  • Kohler – Canada
  • Kohler Engine
  • Kohler Generator
  • KPM Exceptional
  • Kubota
  • Kuhn Farm Machinery
  • Laser Sales – Canada
  • Little Wonder
  • Macdon
  • MacKissic
  • Makeo Go Karts
  • Makita – Dolmar
  • Manco
  • Marr Brothers
  • Martin Wheel
  • Massey Ferguson
  • McCulloch
  • McDonald ATV
  • McLane
  • Milwaukee Electric Tool
  • MinnKota
  • MTA
  • MTD – Canada
  • MTD Products
  • Murray – Canada
  • Murray Jackson
  • Murray Lawrenceburg
  • Murray Ohio
  • New Holland – Canada
  • New Holland – USA
  • NHJ
  • Oneal
  • Oregon
  • Oregon (Silver Streak) – Canada
  • Oregon Equipmnent Parts
  • Poulan/WeedEater
  • Power Wheels
  • Prime Line
  • Pro Parts
  • Red Max
  • Robin
  • Rotary
  • Ryobi
  • Scag
  • Shindaiwa
  • Simplicity
  • Simplicity – Canada
  • Snapper
  • Snapper Pro
  • Steen Hansen
  • Stens
  • Stihl – Blue Mountain Equipment
  • Stihl – Bryan Equipment
  • Stihl – Bryan Equipment
  • Stihl – Canada
  • Stihl – Chain Saw
  • Stihl – Craders
  • Stihl – Intermountain
  • Stihl – Intermountain
  • Stihl – Mid Atlantic
  • Stihl – Midwest
  • Stihl – Mississippi
  • Stihl – Mondak
  • Stihl – NorthEast
  • Stihl – NorthWest
  • Stihl – Pacific
  • Stihl – SouthEast
  • Stihl – SouthWest
  • Stihl – Virginia
  • Sunbelt
  • Tanaka
  • Targa
  • Tecumseh
  • Tecumseh – Canada
  • Textron
  • Thibault
  • Thibault – Canada
  • Tilden
  • Tillotson
  • Tillotson – Canada
  • Tilton
  • Tisco
  • Titan
  • Toro – Canada
  • Toro – Lawn Boy
  • Toro Commercial
  • Toro Wheel Horse
  • Tracker
  • Ural
  • Vermeer Agricultural
  • Wacker Corporation
  • Walbro
  • Walbro – Canada
  • Walker Mowers
  • Walker Mowers – Canada
  • Wis-Con
  • Wisconsin
  • Wittke
  • Woods Equipment
  • Wright
  • Yamaha OPE
  • Yamaha Snowmobile
  • Yanmar Tractor
  • Yardman
  • Zama
  • Zama – Canada

Interface to EPC

Commander interfaces to ARI PartSmart for OPE dealers and also to Honda iN and Snap-On too.  This permits marking a list of parts in your EPC program and pushing the parts directly to your RO – no manual typing of part numbers is necessary!  Result?  Accuracy of parts ordering is increased and huge amounts of time are saved!

ARI PartSmart provides the fastest way to find the right part the first time.

  • ARI PartSmart lets you create a pick list to export to Commander
  • Lets you find all the models/components where a part is used
  • Part Smart is searchable by part number, model number, part description and year
  • PartSmart lets you view supplier notes and bulletins
  • PartSmart provides a convenient way to print illustrations and parts lists

 

 

 

Interface to EPC

PartSmart Demo

PartSmart Demo

Commander interfaces to ARI PartSmart so you can tag images and drop the parts directly into your Repair Order without ever re-typing the part numbers!  This dramatically increases the accuracy of parts ordering by preventing transposed and mis-typed numbers.  Not to mention is is a HUGE time saver!

ARI PartSmart provides the fastest way to find the right part the first time.

  • ARI PartSmart lets you create a pick list to export to Commander
  • Lets you find all the models/components where a part is used
  • Part Smart is searchable by part number, model number, part description and year
  • PartSmart lets you view supplier notes and bulletins
  • PartSmart provides a convenient way to print illustrations and parts lists