Computer Requirements
 

Help with computer and OS choices

Basic Navigation
 

How to navigate in Commander.

Basic Navigation
 

More on finding your way around in Commander

Adding Users
 

Adding new users to Commander

Adding Users
 

More on adding new users to Commander

Adding Vendors
 

Adding vendors to Commander

Adding Customers
 

Add a customer for the first time

Adding Customers
 

Adding customers that get discounts

Adding Parts
 
Adding Sales Tax
 
Adding GL Accounts
 
Adding Employees
 
Customize Screens
 

Create a special screen layout, by user

Scanners & Barcode Printers
 

Locating and scanning UPC codes

Scanners & Barcode Printers
 

Which scanners work?

Barcode Printers
 

What barcode printer to use?

Price Files
 

How parts price files work

Price Files
 

Price file updates and special price calculations

Price Files
 

Create categories and use category price calculations

Invoicing
 

Using a Star TSP receipt printer with Commander

Invoicing
 

Setting up discount codes in invoicing for special customers

Invoicing
 

Setting up discount codes in invoicing for special customers

Invoicing
 

Using the HLSM electronic parts catalog in invoicing

Invoicing
 

Taking customer deposits on special orders

Invoicing
 

How to add your logo to the invoice

Invoicing
 

Form choices for invoices and repair orders

Invoicing
 

A 13 minute, detailed video covering invoicing, special orders and purchase orders

Repair Orders
 

Making an estimate or quote on a repair order

Repair Orders
 

Integration with Service Manager Pro labor guides

Repair Orders
 

Setting up shop fees on a repair order

Repair Orders
 

Using the time clock in your repair order

Repair Orders
 

How to separate jobs by Task, various Repair Order Form choices and using “job status” column

Repair Orders
 

Assigning technicians to repair orders

Repair Orders
 

Scheduling technicians to do specific jobs on a repair order

Repair Orders
 

The Task Feature, separates and subtotals work by task or job

Repair Orders
 

Internal Repair Orders

Repair Orders
 

27 minute review of repair orders

Repair Orders
 

Task feature on repair orders

Purchase Orders
 

Moving special order parts to a PO; special order call list

Purchase Orders
 

Overview of the flow of parts from invoices and repair orders to the PO

Purchase Orders
 

Using min/max levels to trigger suggested purchase orders

Purchase Orders
 

Review of purchase order feature – 7 min.

Quick Books Interface
 

Overview of the interface to Quick Books

Quick Books Interface
 

Details of Quick Books interface.  Be certain to watch this video before attempting to interface Commander to Quick Books

Reports
 

Employee reports and the sales recap report

Reports
 

Reports:  A recap of all the most popular reports in Commander

Reports
 

Reports:  Day end, payments and the sales tax report

Merchant Services
 

Collect credit card payments in Commander with integrated credit card processing

Login Problems
 

What to do if you are having difficulty logging in to your computer

Backup Your Data
 

You should backup your important data to the Cloud. Here’s how: