Computer Requirements
Help with computer and OS choices
Basic Navigation
How to navigate in Commander.
Basic Navigation
More on finding your way around in Commander
Adding Users
Adding new users to Commander
Adding Users
More on adding new users to Commander
Adding Vendors
Adding vendors to Commander
Adding Customers
Add a customer for the first time
Adding Customers
Adding customers that get discounts
Adding Parts
Adding Sales Tax
Adding GL Accounts
Adding Employees
Customize Screens
Create a special screen layout, by user
Scanners & Barcode Printers
Locating and scanning UPC codes
Scanners & Barcode Printers
Which scanners work?
Barcode Printers
What barcode printer to use?
Price Files
How parts price files work
Price Files
Price file updates and special price calculations
Price Files
Create categories and use category price calculations
Invoicing
Using a Star TSP receipt printer with Commander
Invoicing
Setting up discount codes in invoicing for special customers
Invoicing
Setting up discount codes in invoicing for special customers
Invoicing
Using the HLSM electronic parts catalog in invoicing
Invoicing
Taking customer deposits on special orders
Invoicing
How to add your logo to the invoice
Invoicing
Form choices for invoices and repair orders
Invoicing
A 13 minute, detailed video covering invoicing, special orders and purchase orders
Repair Orders
Making an estimate or quote on a repair order
Repair Orders
Integration with Service Manager Pro labor guides
Repair Orders
Setting up shop fees on a repair order
Repair Orders
Using the time clock in your repair order
Repair Orders
How to separate jobs by Task, various Repair Order Form choices and using “job status” column
Repair Orders
Assigning technicians to repair orders
Repair Orders
Scheduling technicians to do specific jobs on a repair order
Repair Orders
The Task Feature, separates and subtotals work by task or job
Repair Orders
Internal Repair Orders
Repair Orders
27 minute review of repair orders
Repair Orders
Task feature on repair orders
Purchase Orders
Moving special order parts to a PO; special order call list
Purchase Orders
Overview of the flow of parts from invoices and repair orders to the PO
Purchase Orders
Using min/max levels to trigger suggested purchase orders
Purchase Orders
Review of purchase order feature – 7 min.
Quick Books Interface
Overview of the interface to Quick Books
Quick Books Interface
Details of Quick Books interface. Be certain to watch this video before attempting to interface Commander to Quick Books
Reports
Employee reports and the sales recap report
Reports
Reports: A recap of all the most popular reports in Commander
Reports
Reports: Day end, payments and the sales tax report
Merchant Services
Collect credit card payments in Commander with integrated credit card processing
Login Problems
What to do if you are having difficulty logging in to your computer
Backup Your Data
You should backup your important data to the Cloud. Here’s how: