Software for V-Twin dealers
Commander is V-Twin dealer software with industry-specific features that make it a winner within the industry, purpose-built for dealers who work on Harley-Davidson motorcycles and sell V-Twin parts.
- Harley-Davidson
- Indian & Victory
- Drag Specialties
- WPS
- Turn-14
- + many more
Harley and metric
V-Twin dealer software built for your industry
One V-Twin dealer software system for parts, service, sales, and accounting, with an exclusive Harley Cross Reference system and flat rate labor guide covering both Harley and the metrics.
Complete parts & pricing control
Nightly price and inventory updates from Drag, WPS, and Turn-14 keep you selling at accurate, current prices.
Streamlined sales & accounting
From the F&I sales calculator to automatic QuickBooks posting, paperwork and data entry disappear.
Every department, covered
What you'll gain in each department. Select one to see everything our V-Twin dealer software does for your dealership.
Inventory management
Commander is software with custom features for dealers that work on Harley-Davidson motorcycles and sell V-Twin parts, giving your dealership instant access to comprehensive parts catalogs from the industry's leading suppliers, all stored directly within Commander for fast, reliable lookups.
Updated parts pricing
Commander connects to the Drag, WPS, and Turn-14 servers every night and downloads updated dealer pick pricing and warehouse inventory stock counts, so you never sell parts at the wrong price.
Vendors include
- Harley Davidson
- Indian & Victory
- Drag Specialties
- Turn-14
- HardDrive
- CCI
- Ted's V-Twin
- MID-USA
- Midwest
- Kuryakyn
- S&S
- + many more
Millions of parts at your fingertips
Instant access to millions of OEM and aftermarket part numbers, complete with automatically updated pricing, so your staff can quickly locate the right part without searching multiple catalogs or websites.
Warehouse locator
Instantly checks inventory availability from leading distributors, including Drag Specialties, Turn 14 Distribution, WPS (Western Power Sports), and Automatic Distributors.
Automatic price updates & vendor comparison
Keeps pricing current without manual work, including Dealer Pick Pricing, and compares pricing from multiple suppliers for the same item so you can identify the best cost and protect margins.
Point of sale
Sell parts in as little as 7 seconds. Commander comes preloaded with millions of part numbers from Drag Specialties, WPS, Turn-14, Ted's V-Twin, Custom Chrome (CCI), and others, with pricing that stays current automatically.
- Built-in UPC barcode scanning for fast, accurate, virtually error-free checkout
- Print your own barcode labels and organize inventory by bin location
- Support for both thermal and laser printer receipts, with email receipts including your shop logo
- Redline Pay, an embedded payment processing system built directly into Commander, pushes the balance due directly to a wireless PAX A920 Pro terminal, no phone line, no stapling receipts to invoices
EPC integration (HLSM)
Every Harley-Davidson and metric OEM parts catalog is available right from your workstation, with detailed exploded diagrams. Select the parts you need and Commander automatically transfers your parts list directly into an invoice or repair order, no retyping required.
Purchase order exports
Manages both stock orders and special orders from one system. Purchase orders upload directly into the Drag Specialties shopping cart, plus support for ordering from all major OEMs and aftermarket distributors.
- Create purchase orders in seconds
- Track stock and customer special orders from placement to pickup
- Print customer labels and special-order bin tags
Harley Cross Reference System
OEM parts often come with tight profit margins. Commander's exclusive Harley Cross Reference System helps increase profitability by instantly displaying available aftermarket alternatives. Enter the Harley-Davidson OEM part number, and Commander displays compatible aftermarket replacements, including cost pricing, current selling prices, real-time warehouse availability, and multiple vendor options, all in one screen.
Repair orders
Commander's repair order program has an exclusive integration to a flat rate labor guide that includes Harley and all the metric vendors, so there's no more guessing at how many hours a repair takes. The RO program tracks service history and labor times by technician, with a task breakdown and subtotal for the various jobs on your repair order, and can automatically send electronic parts special orders directly to your vendors.
Flat rate labor guide
Covers Harley and the metrics, a staggering 25,000 motorcycles, ATVs, scooters, side-by-sides, snowmobiles, generators, personal watercraft, and boats.
Repair order tools
- Create and track estimates of repairs and orders
- Assign several mechanics to a single job
- Create multiple labor rates for various repairs or technicians
- “Duplicate RO” function copies a prior detailed RO for a customer doing the same or similar repairs
- Generate and track warranty claims
Flat rate labor guide details
- 3 million labor operations covering everything from minor repairs to complete engine overhauls
- Warranty labor codes, trouble codes, and recommended service intervals for metric and Harley
- Technical specifications database covers 750,000 tightening torques and fluid levels
- Automatically inserts the typed labor operation into Commander, no re-typing descriptions or calculating charges
Price, cross reference & locate
Web-based price updates keep parts pricing current, covering Drag, Biker's Choice, V-Twin, Midwest, Kuryakyn, S&S, and many others. Cross Reference shows which other suppliers carry the same part with comparative pricing, and Warehouse Locator shows which vendor facility stocks the item and its availability.
- Database covers price books for over 600 vendors, updated via the internet
- Cross Reference between vendors to suggest alternate parts
- Comparative parts pricing across many vendors
- Warehouse Locator shows vendor inventory from inside the RO for select vendors
EPC integration (fiche)
Commander interfaces with HLSM, the EPC catalog vendor providing images and part numbers for both Harley and metric bikes. Tag images and drop parts directly into your repair order, no retyping. Also interfaces with:
- ARI PartSmart
- Parts Manager Pro (Snap-On)
- Mercury Marine Midas
- Volvo Penta
- Honda iN
- Arctic Cat Parts Pro
- BMW ETK
Common jobs
Quick access to parts required, fluid levels, and tightening torques for the most common jobs. Just enter year/make/model. Use it for jobs like oil changes and tire changes to know exactly the time and parts required.
Service scheduler
After selecting year/make/model, lists all services due now (by mileage or months), including skipped services that should have been done but weren't.
- Extensive database of services and intervals based on manufacturer recommendations
- Prints a concise list of recommended services by months or mileage
- Gives the customer the opportunity to accept or decline recommended services
- Documents declined services should there be any question in the future
Complete motorcycle sales
Commander gives motorcycle dealers the tools to manage the entire sales process for new and used motorcycles. Whether you build custom bikes, accept trade-ins, sell on consignment, or recondition units for resale, Commander helps you control inventory, manage costs, complete the sale, and track profitability.
Bike inventory tracking
Track every motorcycle by VIN number, year, make, and model, identifying units as customer-owned or stocked inventory. The Sales Invoicing module includes an integrated F&I Sales Calculator to structure the deal and present payment options.
Know your true cost and profit
Tracks the true cost of each motorcycle deal, including setup, installed options, and other prep expenses, giving a complete picture of your investment and helping you accurately calculate gross profit on every deal. Also tracks flooring dates, flooring interest, and curtailment payments.
F&I sales calculator
Structure motorcycle financing and present payment options to customers: monthly payments, interest, loan terms, APR, customer deposits, and different payment scenarios, based on the customer's preferred term and interest rate. Once the deal is finalized, Commander populates the sales forms required to complete the transaction.
Paperwork Commander generates
Required sales and financing documents, generated automatically:
- Buyer's Orders
- Loan Installment Agreements
- Title Applications
- Odometer Statements
- DMV forms
- + other sales and financing documents
QuickBooks for accounting. Commander for the dealership.
If you use QuickBooks (Online or Desktop) for accounting but are also trying to manage parts inventory, invoicing, and repair orders in QuickBooks, you're probably facing a daily struggle. QuickBooks wasn't designed for the needs of a V-Twin dealership. Commander gives you the industry-specific tools to manage Parts, Service, and Sales, while you or your bookkeeper continue using QuickBooks for financial accounting.
Automatic QuickBooks posting
Commander's QuickBooks Interface electronically transfers transactions into QuickBooks, including payments, eliminating duplicate data entry.
Keep QuickBooks for
- Accounts Receivable
- Accounts Payable
- General Ledger
- Payroll
- Financial reporting
- Banking
Let Commander handle
- Parts price updating
- EPC catalog integration
- Electronic purchase orders
- Warehouse and bin locators
- Parts inventory management
- Repair orders and service invoicing
- Sales invoicing
- Customer/vehicle information
“If I use Commander, do I still need QuickBooks?”
This is probably the most common question dealers ask. If you have a bookkeeper who comes in once a month to reconcile your books, you can operate your shop 100% on Commander and provide monthly reports (Income by GL Account, COGS, even Sales Tax). If you want information daily in QuickBooks, Commander has an interface for that too.
Solving the QuickBooks problems
- QuickBooks Online (QBO) has a 1,000-row limit per spreadsheet file when importing items to Products and Services
- QuickBooks Desktop is limited to 14,500 inventory items (Pro and Premier)
- Manual price changes must be made one item at a time, impractical since prices change daily
- No integration with Electronic Parts Catalogs like HLSM
- No Flat Rate Labor guides integrated with POS and RO billing
- Cannot upload purchase orders directly to vendor websites
- No warehouse parts locators
- Doesn't remove items from inventory until the final sale
- Doesn't track obsolete items
- No Harley Cross Reference (XREF)
Commander plugs the holes in QuickBooks
- Unlimited part numbers: store parts and current pricing for all your vendors, with automatic price updates
- No more manually adding special-order parts: Commander already has the vendor's part information and pricing available
- Automatic parts price updates: updates pricing through web downloads instead of changing prices one item at a time
- Automatic vendor special pricing: for Drag Specialties dealers, Commander updates Dealer Picks, Daily Specials, Weekly Specials, and Monthly Specials
- Complete price book updates: some catalogs updated every day
- Parts catalog integration: “Tag & Drop” to quickly add parts to a transaction
- Integrated Flat Rate Labor Guide: works directly with POS and Repair Order billing
- Electronic vendor ordering: uploads orders to participating vendor websites electronically
- Warehouse Parts Locator: shows parts availability at your vendor before placing an order
No upfront cost
There is no upfront cost for Commander. You pay one low monthly fee, and we can even convert your data from other systems at zero cost (Customers, Inventory, Vendors).
Challenges V-Twin dealer software can solve
Sound familiar? These are the everyday problems Commander's V-Twin dealer software was built to fix.
Solved with Commander- OEM parts prices go stale the moment you print a catalog
- Repair orders get lost in handwriting and sticky notes
- QuickBooks Online caps out at 1,000 rows per import
- Special orders slip through the cracks
- Techs waste time hunting for part numbers and labor times by hand
- Sales paperwork takes longer than the sale itself
V-Twin dealer software built around how you operate
Commander's V-Twin dealer software combines an exclusive Harley Cross Reference system, deep EPC integrations, and a QuickBooks-friendly accounting workflow into one system, so nothing about your operation has to bend to fit generic software.
- Harley Cross Reference
- EPC integration
- QuickBooks sync
Parts price updates available for
