Commander Software
powered by MIC Systems
Vermeer has been working with MIC Systems to provide a lower cost Dealer Management System option for their dealers, with available parts reporting automation.
This affordable system is already in use at a number of Vermeer dealer locations. It automatically uploads your parts inventory to Vermeer on a nightly basis, reducing your prepaid freight threshold – and integrates with QuickBooks.
Key Features of Commander
(Click on FEATURE + to expand explanations)
Vermeer Parts Reporting Automation
Feature: Commander electronically pushes a nightly upload of your parts inventory to Vermeer, using Vermeer’s Parts Reporting Automation. By including your parts inventory in Vermeer’s National Parts Locator – your inventory is made available for sale to over 500 other dealers.
Benefit: By participating in the nightly inventory upload, Vermeer reduces your prepaid freight threshold. The resulting freight savings can be substantial. This helps you sell your slow moving, legacy items – increasing your profits.
Vermeer Parts Price File Updates
Feature: Vermeer parts prices are updated electronically with a price file upload. Now you can know that you are always selling at the highest and most current part prices.
Benefit: Less time spent doing manual price updating and maximized parts profits.
Vermeer Purchase Order Upload
Feature: Parts stock orders and special orders are pushed to the Commander PO and electronically uploaded to Vermeer and many other vendors.
Benefit: The electronic upload saves data entry time and greatly increases the accuracy of your parts orders.
Parts & Service Department - Estimates
Feature: Commander quickly creates a service estimate from your database of labor operations. These saved estimates track the status of every job, unit and tech. They can be emailed to your customers and recalled when the customer returns to get the work performed.
Benefit: Fast and organized quotes that save time and increase the accuracy of your work and make your service department more profitable.
Service Department - Repair Orders
Feature: Repair Orders are easily generated for any customer. Complete service history for every piece of a customer’s equipment can be displayed individually. Commander can also schedule jobs and track tech time by with the time clock and calendar scheduler.
Service Department - Common Jobs
Feature: Vermeer common jobs can be preloaded in Commander to quickly and accurately populate Repair Orders.
Parts Inventory and POS Invoicing
Feature: Commander’ complete inventory system includes min/max order levels and electronic stock order capabilities. It tracks on hand, on order, backorders and contains up to 7 price levels for every part providing extensive flexibility with the ability to vary price levels, by customer.
Benefit: Commander provides all the tools to properly manage a dealer’s parts inventory investment.
Text 2 Pay - Merchant Services API
Feature: Send a Text message from the Invoice or Repair Order checkout window to collect payments for Special Orders or work done on a jobsite, when the customer is not present. API only available to Commander customers with a Global Merchant account.
Benefit: Expedites the collection of payments from customers.
Other Features of Commander Made on Last Software Update
(Click on FEATURE + to expand explanations)
Invoice / Repair Order - Rental Unit “On Hold”
Feature: Rental Unit “Sales Type” changed to update Unit Status to “On Hold” and back to “Stocked” when the Unit is returned and the invoice with Rental Fees is Closed.
.Benefit: Status of Rental Units is automatically updated.
Sales Calculator ($) - New, Lite "No Forms" Version
Feature: Sales Calculator “lite” is available as an “add-on” to the Invoice/Repair Order module without F&I / Forms support for $275. (Email:
products@micsystems.com to activate feature).
Benefit: Easily view profit on sales deals, invoices or Repair Orders including Units, Parts, Labor and Fees. Calculates monthly payments for Financed deals and sales commissions.
Sales Calculator ($) - With Full Forms Support
Feature: Enhanced F&I Sales Calculator with F&I / Forms Support, available to print Buyers Order, Sales contracts and DMV Forms. $975 setup, and $75 monthly for support.
Benefit: Eliminates manually populating sales forms on sales deals.
Report Changes - Purchase Order Report
Feature: Purchase Order Report à “Return Status” added.
Report Changes - Best Selling Items Report
Feature: Best Selling Items Report à “On-hand” quantity column added.
Report Changes - Warranty Status Report
Feature: Warranty Status Report à “Invoice Date” filter added.
Report Changes - Sales & Payment Reports
Feature: Sales & Payment Reports à “Company Name” added for B2B sales.
Report Changes - Customer Balance Report
Feature: Customer Balance Report à Enhanced to show all outstanding balances.
Report Changes - Invoice Register Report
Feature: Enhanced Invoice Register Report.
Report Changes - Archived Inventory Valuation Report
Feature: Archived Inventory Valuation Report.
Inventory Feeds Application ($) - Website Upload
Feature: Upload Serialized Units and Parts inventory to your web site via FTP Server.
Benefit: Eliminates manual data entry, updating stock on your website. (DealerSpike)
Purchase Orders & PO Pad - Serialized Unit Receiving
Feature: Unit Purchase Order – New “36 Unit grid” for receiving Serialized Units.
Benefit: Saves time entering serial numbers for large multi-Unit Purchase Orders.
Purchase Orders & PO Pad - Vermeer
Feature: Vermeer – Purchase Order Export added.
Benefit: Export and Upload Purchase Orders to the Vendor shopping carts and eliminate manual data entry to increase speed, save time and increase accuracy.
Credit Card "Pass-on Fee" Option
If you want to pass on merchant fees to consumers, this option makes it easy to accomplish that.
New Non-Inventory Major Unit Feature
Speeds up data entry by remembering the major unit default information such as model, color, sales price, type of unit, etc. Then when receiving the P.O. you can just key in the different serial numbers or stock numbers.
New Purchase Order Feature
This is a new P.O feature that creates a “Vendor Parts Return”. This is a list of parts to return to your vendor, which will not increment parts sales as previously, if a Vendor Return was created on a parts invoice.
New Feature: Color themes
Each user in Commander can individually add and change screen colors. This can be helpful to highlight certain data or customize and colorize screens to the user’s liking.
New Item Types for Rental, Storage and Fuel Sales
This was an asked-for feature for certain businesses that sell fuel and store and rent major units.
Expanded QuickBooks Mappings to Accommodate Trade-Ins, Unit Returns and Fees
This was another asked-for feature allowing the breakout of specific sales totals for Trade-Ins, Unit Returns and fees.
Multi-Site Inventory App (sold separately)
Designed for multi-store businesses who wish to view parts and major unit inventory at each of their various locations. Available at additional cost.
Web Site Inventory Feeds Application (sold separately)
This app will push Parts and Units to a dealer’s website daily, using an FTP server. Available at additional cost.
F&I Sales Calculator (sold separately)
This is a separate app for Major Unit sales with forms and sales contract printing. Available at additional cost.